Hours and Location

RELATED LINKS

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NEED HELP?
1
Help With ...
2
Submit Case
3
Contact Us

 

Beginning-of-the-Semester Hours

Monday, January 18th = CLOSED for Martin Luther King, Jr. Day
Tuesday, January 19th = 8:30 a.m. - 5:00 p.m.
Wednesday, January 20th = 8:30 a.m. - 5:00 p.m.
Thursday, January 21st = 8:30 a.m. - 5:00 p.m.
Friday, January 22nd = 8:30 a.m. - 5:00 p.m.
Saturday, January 23rd = 10:00 a.m. - 3:00 p.m. (in person and phones only)
Sunday, January 24th = 10:00 a.m. - 3:00 p.m. (in person and phones only)

Monday, January 25th = 8:30 a.m. - 5:00 p.m.
Tuesday, January 26th = 8:30 a.m. - 5:00 p.m.
Wednesday, January 27th = 8:30 a.m. - 5:00 p.m.
Thursday, January 28th = 8:30 a.m. - 5:00 p.m.
Friday, January 29th = 8:30 a.m. - 5:00 p.m.
Saturday, January 30th = 10:00 a.m. - 3:00 p.m. (in person and phones only)
Sunday, January 31st = 10:00 a.m. - 3:00 p.m. (in person and phones only)

Monday, February 1st = Resume normal hours

 

Hours and Location

Online Self-Help

Get Help With … 24 hours a day, 7 days a week

Walk In

'Canes Central offices are located on the 1st Floor of the Student Services Building on the Coral Gables campus.  To promote social distancing, limited walk ins are available from 8:30 a.m. to 5:00 p.m. on Mondays, Tuesdays, Wednesdays, and Fridays, and from 10:00 a.m. to 5:00 p.m. on Thursdays.

Appointment

Both virtual and in person appointments are available. Click here to schedule a virtual or in person appointment between 9:00 a.m. and 4:00 p.m.

Virtual Ticket

Submit a Case 24 hours a day, 7 days a week

Phone

Speak live with one of our team members by calling (786) 482-4414 between 8:30 a.m. to 5:00 p.m. on Mondays, Tuesdays, Wednesdays, and Fridays, and between 10:00 a.m. to 5:00 p.m. on Thursdays.

Academic Advisors / Faculty

As an academic advisor or faculty member, you have access to EAB/Navigate for your advisees and the students enrolled in your courses, respectively.  You can refer students directly to 'Canes Central and submit cases on their behalf by clicking on "Submit a Case" at the top of this site, selecting your designation, following the prompt to log into EAB/Navigate, selecting the student, and clicking the 'Canes Central Referral Form from the right side of their main student screen.  Simply enter their information and submit the referral to create a case with 'Canes Central.  This is the best method to submit any electronic requests to 'Canes Central.

If you do not have access to EAB/Navigate, please use the "UM Student Delegate/Proxy" selection on the "Submit a Case" link to submit a case with 'Canes Central on a student's behalf.