Meet the Team

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'Canes Central Team 'Canes Central Team

Leadership

Sean Kilpatrick,
Executive Director

Sean is a two-time alum of the University of Miami. Most recently, he served in the School of Nursing where he oversaw recruitment, admission, advising, clinical clearance, retention, graduation, and overall engagement efforts.

Betsy Lopez,
Director

With over 17 years of higher education experience, Betsy comes to the University of Miami with a wealth of knowledge in the areas of student accounts, financial aid, management, and overall student services.

'Canes Central Team

Juan Bohorquez,
Senior Desktop Support Technician

With approximately 20 years of experience, Juan brings a wealth of technological knowledge leading virtual test proctoring efforts, assisting with an in-house media studio, and providing end-user support to students, faculty, and staff.

Johnny Castro,
Senior Associate

With 12 years of higher education experience and most recently serving as a Student Accounts Advisor in the Office of Student Accounts Services, Johnny began his student accounts career as a Refund Adjuster.

Anne Cruz-Alvarez,
Associate

Anne brings her experiences working as a practicing attorney for over 16 years, and serving as an Admission Services Representative for the School of Nursing and Health Studies. 

Jillian Garcia,
Associate

With over 10 years experience, Jillian most recently served as a Sr. Accounting Assistant in the Office of Student Account Services where she assisted with check distribution, refund check reconciliation, returned checks, and outbound cancellation communications.

Vinita Malone,
Senior Associate

Vinita most recently served as Student Accounts Advisor, Third Party in the Office of Student Account Services and has developed a strong understanding of third-party payments, wire transfers, tuition calculation, financial cancellation, and check distribution.

Oscar Medina,
Senior Associate

Oscar played a key role in student record keeping, college/school engagement in case resolution, and all-around customer service as a Sr. Student Rep in the Registrar and has held service-related roles in retail and education for over 13 years.

Tamia Medina,
Associate

Tamia is a recent graduate with a major in Anthropology and minors in Chemistry, Exercise Physiology, and Public Health.  As an undergrad she worked as a Transfer Assistant in the Department of Orientation and Commuter Student Involvement.

Lori Roomes,
Senior Associate

Lori has over 15 years experience most recently serving as a Sr. Advisor and a key member of the Client Services Team in the Office of Financial Assistance and Employment. 

Sue Rundlett,
Associate

Before joining ’Canes Central, Sue served a key role in maintaining the front-of-the-house operations in Enrollment Management, where she had the opportunity to learn various University systems, and developed a basic knowledge of financial aid.

Cary Schaeffer,
Senior Associate

Cary served as a Sr. Financial Assistance Advisor since 2011 and was liaison for the State of Florida aid programs, participated on the Satisfactory Academic Progress Committee, and served as a key member of the Client Services Team.

Samantha Valea,
Associate

Currently pursuing a degree in Higher Education Administration, Samantha formerly assisted the College of Engineering with course scheduling and curriculum management. She also has experience as a Bursar Cashier Specialist.

Deanna Whitman,
Senior Associate

As a former Sr. Student Service Representative and Program Coordinator in the Registrar, Deanna developed a thorough understanding of PeopleSoft Campus Solutions (i.e., CaneLink), CIM Courses, and various registration and records issues.