Sean is a two-time alum of the University of Miami. Most recently, he served in the School of Nursing where he oversaw recruitment, admission, advising, clinical clearance, retention, graduation, and overall engagement efforts.
With over 17 years of higher education experience, Betsy comes to the University of Miami with a wealth of knowledge in the areas of student accounts, financial aid, management, and overall student services.
With approximately 20 years of experience, Juan brings a wealth of technological knowledge leading virtual test proctoring efforts, assisting with an in-house media studio, and providing end-user support to students, faculty, and staff.
With 12 years of higher education experience and most recently serving as a Student Accounts Advisor in the Office of Student Accounts Services, Johnny began his student accounts career as a Refund Adjuster.
Anne brings her experiences working as a practicing attorney for over 16 years, and serving as an Admission Services Representative for the School of Nursing and Health Studies.
With over 10 years experience, Jillian most recently served as a Sr. Accounting Assistant in the Office of Student Account Services where she assisted with check distribution, refund check reconciliation, returned checks, and outbound cancellation communications.
With over four years of experience working in the banking industry as a Sr. Financial Advisor, Lorena comes to the University of Miami with a great deal of knowledge related to financial aid, client relations, and all aspects of customer service.
Vinita most recently served as Student Accounts Advisor, Third Party in the Office of Student Account Services and has developed a strong understanding of third-party payments, wire transfers, tuition calculation, financial cancellation, and check distribution.
Oscar played a key role in student record keeping, college/school engagement in case resolution, and all-around customer service as a Sr. Student Rep in the Registrar and has held service-related roles in retail and education for over 13 years.
Tamia is a recent graduate with a major in Anthropology and minors in Chemistry, Exercise Physiology, and Public Health. As an undergrad she worked as a Transfer Assistant in the Department of Orientation and Commuter Student Involvement.
Madison is a graduate of the University of Florida. Before her time at 'Canes Central, Madison worked as an Ambassador for Multicultural Affairs, a Division under the University of Florida's Department of Student Affairs.
Ubaldo's Higher Education experience began during his career in media, mentoring college interns who were pursuing degrees in Communication. His passion for helping students led him to make the change to pursue careers in teaching, Student Accounts, and now 'Canes Central.
Lori has over 15 years experience most recently serving as a Sr. Advisor and a key member of the Client Services Team in the Office of Financial Assistance and Employment.
Before joining ’Canes Central, Sue served a key role in maintaining the front-of-the-house operations in Enrollment Management, where she had the opportunity to learn various University systems, and developed a basic knowledge of financial aid.
Currently pursuing a degree in Higher Education Administration, Samantha formerly assisted the College of Engineering with course scheduling and curriculum management. She also has experience as a Bursar Cashier Specialist.
As a former Sr. Student Service Representative and Program Coordinator in the Registrar, Deanna developed a thorough understanding of PeopleSoft Campus Solutions (i.e., CaneLink), CIM Courses, and various registration and records issues.
