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Before you Submit a Case ...

... review these important updates!


Financial Aid Disbursement and Refunds

Disbursement has begun and it will continue over the coming weeks.

Learn More

Optional Fees and Health Insurance

Learn if you are eligible to waive fees and act before the deadlines.

Learn More

Submit a Case Portal

During non-peak season, the Student Log In and Submit a Case portals are open from 8:30 a.m. on Monday through 5:00 p.m. on Friday, closing on the weekends and during standard University holidays.  During peak seasons (i.e., mid-July through mid-September and mid-December through early-February), the Student Log In and Submit a Case portals may close each business day at 5:00 p.m.

Please refer to the hours listed above and revisit this site in the future.  In the meantime, we recommend you search the Get Help With … online knowledge articles at the top of our page to find the answers to your questions.

If you reviewed the important updates above but they were unable to address your concerns, please click the link below to submit a case.