Customer Service Slide

Centralized Service

’Canes Central combines registration and records, billing and payment, financial aid, and ’Cane Card into one convenient service location

Centralized Service

’Canes Central combines registration and records, billing and payment, financial aid, and ’Cane Card into one convenient service location

Search

Get Help With …

Search our database of FAQs and self-help tools

Get Help With …

Search our database of FAQs and self-help tools

'Canes Central Case

Submit and Track Cases Online

Through our “Submit a Case” tool, you can ask for assistance, communicate directly with our team, and track the progress of your case.

Submit and Track Cases Online

Through our “Submit a Case” tool, you can ask for assistance, communicate directly with our team, and track the progress of your case.

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New Building Opens August 10, 2020

Visit ’Canes Central in the 1st floor of the Student Services Building

New Building Opens August 10, 2020

Visit ’Canes Central in the 1st floor of the Student Services Building

NEED HELP?
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Help With ...
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Submit Case
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Contact Us
NEED HELP?
1
Help With ...
2
Submit Case
3
Contact Us

Notice on Calls and Cases

Thank you for reaching out to ’Canes Central!  Please know that we are currently experiencing a much higher than anticipated volume of calls and cases but that our team will be happy to address your inquiry as soon as possible.  In the meantime, please feel free to browse our website in general—check out the drop down menu by hovering over the “Home” tab—as well as our database of online self-help articles posted under the “Get Help With …” tab as these resources may help you find the answers to many of your questions.  You can also walk in to see us in the Student Services Building or schedule an in person or virtual appointment.

Student-Centered Service

Welcome to ’Canes Central, where you can access c­­ore business operations—registration and records, billing and payment, financial aid, and 'Cane Card—in an easy, efficient, and centralized way. You can search for information under Get Help With…, open a virtual ticket by Submitting a Case, walk in, schedule an appointment, or contact us by phone. No matter which method you choose, we are eager to answer your questions and provide you with world-class service.

Ways to Connect

There are five ways to connect with ’Canes Central: Get Help With…, Submit a Case, walk in, schedule an appointment, and call. For links to resources related to academic advising, admission, campus involvement, and other student services, visit Related Services.

Important Links

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Academic Calendars

Don't miss upcoming dates and deadlines for the upcoming academic cycle. This includes graduate and undergraduate dates, deadlines, and exam schedules.

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Academic Bulletin

The Academic Bulletin provides program information for degrees and associated majors and minors, including course descriptions for undergraduate and graduate students.

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Campus Map

Find your way around the University by visiting our Campus Maps page for the Coral Gables, marine, and medical campuses.

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Parking & Transportation

Find information about campus transportation on foot, bicycle, bus, train and more, including details about campus parking locations.

EVENTS