Introducing the Director's Corner

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Introducing the Director’s Corner!

’Canes Central provides service-oriented support across a broad range of issues related to our 4 core areas of operation: (1) Registration and Records, (2) Billing and Payment, (3) Financial Aid, and (4) ’Cane Card.  All inquires related to these areas now flow through our team in one convenient location.

To better support our students, we are launching the new Director’s Corner where our Director, Betsy Lopez, and other ’Canes Central team members will develop and launch brief videos to highlight tips and tricks that will help you navigate your experience at the U.  These regular videos will provide you with timely insight to address hot topic issues throughout the academic year.

Keep an eye on the Director’s Corner website for the latest videos!  Who knows … these may transform into live sessions, group chats, etc. in the future …


Access Information

Visit to and click on the Director’s Corner box under the main banner.  Click here to go directly to the Director’s Corner page.


Upcoming Topics


Areas of Operation



Billing and Payment

Using various bill pay options

Understanding the Monthly Payment Plan

Viewing student account details


Billing and Payment

Financial Aid

Learning the disbursement and refund timeline

Viewing and accepting financial aid

Utilizing the Knowledge Articles


Financial Aid

Processing Outside Scholarships

Sending checks


Registration and Records

Adding/dropping courses

Setting up waitlist vs. swap

Viewing and finalizing Spring 2021 schedules


Financial Aid

Submitting the new FAFSA for 2021-2022

Understanding the Priority Submission Deadline

Discussing the aid award timeline